Who we are

Our website address is: http://hayloftfloral.co.uk.

What personal data we collect and why we collect it

Contact forms

Hayloft Floral is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with General Data Protection Regulation & subsequent revisions thereof). We collect information about you for two reasons: to process your order and to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent (except to confirm orders).

The type of information we will collect about you includes:

  • Your Name
  • Address
  • Phone Number
  • E-Mail Address


We will never collect sensitive information about you without your explicit consent.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics and cookies

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’).
The information collected in this way can be used to identify you unless you modify your browser settings.
Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

Who we share your data with

We will not share your data with any third parties.

How long we retain your data

We will only retain your data as long as is necessary for the purpose you have provided it (for instance if you have ordered from us we will only retain your data as long as required to process your order)..

What rights you have over your data

The information we hold will be accurate and up to date. You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  If you find any inaccuracies we will delete or correct it promptly. Should you require a copy of such information, please write to us at:

Hayloft Floral
The Hayloft, Puttenham Heath Road, Guildford, GU3 1DU.

How we protect your data

All personal data will be held securely in accordance with English law.